Effective October 19, 2026
Data Retention Schedule
How long Skill-to-Cash keeps different categories of information, and why.
Purpose
Skill-to-Cash is operated by Empire Magnate, LLC, a Georgia limited liability company.
Skill-to-Cash will retain personal information only for as long as reasonably necessary to operate the service, maintain security, comply with legal and accounting obligations, resolve disputes, prevent fraud, and enforce agreements.
The FTC recommends that a business identify what personal information it keeps, how long it is retained, how it is secured, and how it is disposed of once no longer needed. Federal Trade Commission
This schedule is reviewed at least annually and whenever our data practices materially change. See also the Privacy Policy for how and why we collect and use this information.
Retention periods
| Data category | Retention period | Notes |
|---|---|---|
| Active account profile | While the account remains active | Name, email, account ID |
| Active project content | While the project or account remains active | User inputs, generated outputs, history |
| Archived projects | Until restored or permanently deleted | Does not count toward the active-project cap |
| Permanently deleted project content | Deleted from active systems promptly; backups expire on the schedule below | No routine restoration after permanent deletion |
| Account deletion request record | 3–7 years | Evidence the request was received and fulfilled |
| Transaction / purchase records | 7 years | Tax, accounting, chargeback, and fraud-defense purposes |
| Entitlement history | 7 years after account closure | Proof of access/purchase status |
| Refund / dispute / chargeback records | 7 years | Payment-defense and accounting purposes |
| Terms / Refund / Privacy acceptance records | 7 years after account closure | Version, effective date, timestamp, and user/account reference |
| Security audit logs | 2 years | — |
| Admin access logs | 2 years | Who accessed what, and when |
| Authentication / session history | 12–24 months | — |
| Device-security identifiers | 12–24 months after last use | Unless needed for an active fraud investigation |
| Rate-limit / abuse counters | While the account is active, plus 12–24 months | Does not reset on project deletion |
| Optional feedback | Until account deletion, or an earlier deletion request | Unless de-identified |
| Support tickets | 3 years after closure | Longer if tied to a dispute |
| Legal hold records | Until the hold is released | Overrides the ordinary deletion schedule |
| Backups | 6 hours, rolling | Neon's point-in-time-recovery window on our current plan (default and maximum at this tier), capped at 1GB of change history |
| Fraud investigation records | Up to 7 years where justified | Access restricted |
Review cycle
At least annually, and whenever we materially change what information we collect, how we use it, or how long we keep it.
Contact
For questions about this schedule, or to request details about information retained about you, contact:
Email: getemhelp@gmail.com